top of page
Refund Policy
At VZCEK Creative Agency, we value your satisfaction. However, due to the nature of creative services, our refund policy is as follows:
Services
-
Deposits are non-refundable.
-
If a project is canceled by the client after work has begun, a partial refund may be issued based on work completed (determined at our discretion).
-
If VZCEK is unable to deliver the agreed services, a full or partial refund will be provided.
Digital Products (if applicable)
-
Digital downloads (eBooks, templates, presets, etc.) are non-refundable once delivered.
-
Exceptions may apply if the file is defective or inaccessible.
Contact
For refund requests, email vzcek.art@gmail.com with your order details.
bottom of page
